Privacy Policy
Last updated: January 2025
Your Privacy Matters
We believe privacy is a fundamental right. This policy explains what data we collect, why we need it, and how we protect it. We'll never sell your personal information.
1. Information We Collect
Information you provide:
- Account information: Name, email address, and password (encrypted)
- Payment information: Processed securely through Stripe (we never store your full credit card details)
- Profile data: Optional profile picture and preferences
- Conversations: Messages you send to legends and their AI responses
- Legend requests: Suggestions and votes for new legends
Information we collect automatically:
- Usage data: Pages visited, features used, time spent
- Device information: Browser type, device type, operating system
- IP address: For security and analytics
- Cookies: Small files that help us remember you and improve your experience
2. How We Use Your Information
We use your information to:
- Provide the Service: Power your conversations with AI legends
- Improve our platform: Analyze usage patterns to make Chat with Legends better
- Personalize your experience: Remember your preferences and chat history
- Process payments: Handle subscriptions and billing
- Send important updates: Account notifications and service changes
- Prevent abuse: Detect fraud, spam, and violations of our terms
- Provide support: Help you when you contact us with questions
We do NOT use your conversations to train third-party AI models. Your chats with legends may be used to improve our own Service, but they're never sold or shared with other companies.
3. How We Share Your Information
We share your information only in these limited circumstances:
- Service providers: Companies that help us operate (hosting, payment processing, analytics). They're contractually obligated to protect your data.
- Legal requirements: When required by law, court order, or to protect our rights and safety.
- Business transfers: If we're acquired or merged, your data may be transferred (you'll be notified).
- With your consent: Any other sharing will require your explicit permission.
We never sell your personal information to advertisers or data brokers. Period.
4. Data Security
We take security seriously and use industry-standard measures to protect your data:
Encryption
All data transmitted between you and our servers is encrypted using TLS/SSL
Secure Storage
Your data is stored on secure servers with restricted access
Password Protection
Passwords are hashed and salted, never stored in plain text
Regular Audits
We regularly review our security practices and infrastructure
While we implement strong security measures, no system is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication when available.
5. Your Privacy Rights
You have control over your data. You can:
- Access your data: Request a copy of all information we have about you
- Update your information: Edit your profile and preferences anytime
- Delete your account: Permanently remove your account and associated data
- Export your data: Download your conversations and account information
- Opt out of emails: Unsubscribe from marketing communications (you'll still receive important account updates)
- Manage cookies: Control cookie preferences in your browser settings
To exercise these rights, contact us at info@chatwithlegends.co
We'll respond to your request within 30 days.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for the Service to work (login, security, preferences)
Analytics Cookies
Help us understand how you use the Service so we can improve it
Performance Cookies
Monitor performance and fix technical issues
You can disable cookies in your browser, but some features may not work properly.
7. Children's Privacy
Our Service is designed to be family-friendly, but users must be at least 13 years old to create an account (or have parental consent). We don't knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us immediately and we'll delete it.
8. International Users
Chat with Legends is operated in the United States. If you're accessing our Service from outside the US, your information will be transferred to and processed in the United States.
By using our Service, you consent to this transfer. We comply with applicable data protection laws and use appropriate safeguards to protect your information.
9. Data Retention
We keep your data only as long as necessary:
- Account data: Until you delete your account
- Conversations: Until you delete them or close your account
- Payment records: 7 years for tax and legal compliance
- Analytics data: Aggregated and anonymized after 2 years
When you delete your account, we permanently remove your personal information within 30 days, except where we're required to retain it by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we'll notify you via email or through a prominent notice in the Service.
The "Last updated" date at the top shows when this policy was last revised. Continued use of the Service after changes means you accept the updated policy.
11. Contact Us
Have questions about your privacy or this policy? We're here to help.
Get in touch:
Email: info@chatwithlegends.co
We typically respond within 24-48 hours.